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- Returns. You have the legal right to cancel your order within seven working days of receipt of the goods. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. Please contact us by email for a returns authorisation number to include with the item. Goods must be returned within 7 days of our authorisation. All goods must be returned complete in the original packaging with all components and accessories. If you have opened the box to examine the product, this must have been done without damaging the packaging or the product. You must arrange the return the unwanted items at your own expense. This cost will be refunded if the reason for return is because the goods were defective.Your refund depends on a full inspection by us to determine if the above conditions have been met. This refund will be for the full amount less a 20% re-stocking charge, except in cases where the goods were received by you in faulty or damaged condition, in which case the refund will be in full. If it is found that returned goods have not met the above condition, we are unable to accept these and the goods will be returned to you and you will be liable for the cost of delivery. All returns should be made by trackable means. We cannot be responsible for items lost by the Royal Mail or items returned to us which we cannot identify. We regret that for health and hygeine reasons we can not accept the return of non faulty headsets (bluetooth or corded).
- Ownership of Rights All rights, including copyright, in this website are owned by or licensed to SkinnyWolf. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express consent of SkinnyWolf. You may not modify, distribute or re-post anything on this website for any purpose.
- Disclaimer. SkinnyWolf makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it wont cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. SkinnyWolf shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
- Privacy Statement. We always try to protect your personal privacy and this privacy statement is here to help you understand what we may do with any information you tell us about. You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy policy, do not give us your details. This privacy policy is part of our Terms and Conditions. If you do give us your details and then decide you do not want us to use your details anymore, you can email us here. It is a legal requirement for us to display and promote a privacy statement so you can be confident that we trade legally and are open with regards to our business practises. Your personal information is protected by the Data Protection Law (Jersey) 2005 and our business is registered with the Data Protection Commissioner. When you purchase from us or submit your contact details from a form on our website, we will store that information securely. We will use this personal information to deal with your requests, process your orders and manage your account effectively. We respect the privacy and confidentiality of this information and will not disclose it to third parties without your consent (unless required to by law). We sometimes use information collected from our website to personalize your repeat visits to our website, by remembering your actions since your last visit (using cookies or other credentials). This information does not personally identify you and is subject to the same levels of confidentiality as any other information. You have the right to see the information that we have stored about you and have the right to get any inaccurate information we have about you corrected. To exercise these rights, email us at privacy@skinnywolf.co.uk
- Availability. All items displayed on this site are in stock, unless stated otherwise. In the rare event of a stock keeping error, we will contact you immediately.
- Ordering Errors. You are able to correct errors on your order up to the point at which you click on the final submit button on the completion page of our ordering process.
- Delivery. Delivery and packing charges to the UK are free. Many items are also available to ship outside of the UK. Shipping costs vary, please see individual item pages for more details. We dispatch every working day (Mon-Fri excluding bacnk holidays)
- Acknowledgment and Acceptance of your Order. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product(s) ordered.
- Accuracy of Information. SkinnyWolf has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been accurately described. We endeavour to reproduce colours of products on this site as accurately as possible. However, due to the large number of different web browsers, screens, and individual computer configurations, colours displayed on your screen may be different to the actual item. We do not recommend colour matching products based on the images on this site and we will not accept returns based on this.
- Links to Other Websites. SkinnyWolf cannot accept any liability in respect of the use of these websites as they are external to us.
- Exclusions of Liability. Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of SkinnyWolf or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
- Other Legal Notices. There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
- Changes to these Terms. We may change these terms & conditions periodically and you should look through them as often as possible.
- Law, Jurisdiction and Language. This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Jersey Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Jersey. All contracts are concluded in English. These terms and conditions do not affect your legal rights.
- This site is owned and operated by SkinnyWolf. Registered
number RU 29693 (Jersey). If you want to ask us anything about these
terms & conditions or have any comments or complaints on or about
our website, please contact us by email at enquiries@skinnywolf.com. Written
correspondence should be sent to our postal address: SkinnyWolf, Les
Sapins, La Chemin du Moulin, St Ouen, Jersey JE3 2FL United Kingdom.
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